Privacy Policy

Gary Shining Cleaning Services LLC ("we", "us", "our") respects your privacy. This policy explains what we collect through this website and our text messaging program, how we use it, how we protect it, and the choices you have.

**Information we collect** We collect only what we need to respond to you:

We do not knowingly collect information from anyone under 18. Our services and text messaging program are for adults 18 and older.

**How we use information** - To reply to your quote request and schedule a consultation. - To send estimates, appointment reminders, and project updates by phone, text, or email. - To provide and improve our services and our website. - To meet legal, tax, insurance, and record keeping obligations.

**SMS text messaging opt-in** Text message consent is separate and optional. You opt in by checking the unchecked text message consent box on our quote form, or by texting us first at (954) 910-7923. Consent is never required to get a quote or hire us.

**Cookies and tracking** Our website uses cookies and similar technologies for essential site function, remembering preferences, and understanding how visitors use our pages. We may use privacy-respecting analytics to count visits and see which pages perform well. You can block or delete cookies in your browser settings; essential parts of the site will still work. We do not run cross-site advertising trackers that build profiles of you.

**Sharing and retention** We may share information with service providers who help us run the website, host data, deliver messages and email, and manage estimates. They may use it only to provide services to us. We may also disclose information if required by law or to protect our rights. We keep information only as long as reasonably needed for business, insurance, warranty, and legal purposes, then delete or anonymize it.

**Data security** We use reasonable administrative and technical safeguards, including encrypted connections (HTTPS) for data sent through this site, access limited to staff who need it, and reputable vendors with their own security controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

**Your rights and choices** - Unsubscribe from texts: reply STOP. - Unsubscribe from email: use the unsubscribe link or email us. - Do not call: ask us to stop calling and we will. - Access, update, or delete: email garyshiningcleaning@gmail.com and we will confirm and act on your request. - No sale of personal information: we do not sell your personal information.

**Changes** If we update this policy we will change the date above and post the new version on this page.

**Contact** Gary Shining Cleaning Services LLC, 202 SW Milburn Cir, Port St. Lucie, FL 34953. (954) 910-7923. Email: garyshiningcleaning@gmail.com

• Contact details you submit: name, phone number, email address.
• Project details: the service you need and anything you tell us about your home, business, or project.
• Consent records: whether you checked the text message consent box, plus the date, time, and page where you gave consent.
• Basic technical information from standard hosting and analytics tools, such as browser type, device type, pages viewed, and approximate location by region.
• Program: Gary Shining Cleaning Services LLC customer service and project messaging.
• Message types: estimate and quote follow-ups, appointment scheduling and reminders, project updates, and occasional promotional offers.
• Frequency: varies by project, generally no more than 4 to 8 messages per month.
• Cost: message and data rates may apply. We do not charge for the messages.
• Opt out: reply STOP to any message to stop all texts. Reply HELP for help, or contact us at (954) 910-7923 or garyshiningcleaning@gmail.com.
• Carriers: mobile carriers are not liable for delayed or undelivered messages.
• No sharing of SMS consent or phone numbers: We do not sell, rent, trade, or share your mobile phone number, your text message consent, or the contents of your messages with any third party, affiliate, lead buyer, or marketing partner for their own marketing purposes. Phone numbers collected for SMS are used only by Gary Shining Cleaning Services LLC to communicate with you, and are shared only with the messaging service provider that delivers our texts on our behalf under contract.